These Terms of use (the “Agreement”) are an agreement between herbalaid.co.uk ("Herbal Aid" or “We” or “Us” or “Our”) and You (“User” or “You” or “Your”). This Agreement sets forth the general terms and conditions of your use of the products and services made available by Herbal Aid and of the herbalaid.co.uk Website (collectively, the “Services”). By using the Services, You agree to be bound by this Agreement. If You do not agree to abide by the terms of this Agreement, You are not authorized to Use or access the Services.



These Terms of use constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter.


Please read these Terms of use carefully before accessing or using our Website. By accessing or using any part of the site, You agree to be bound by these Terms of use. If You do not agree to all the terms and conditions of this agreement, then You may not access the Website or Use any services.


Your use of the website and services and tools are governed by the following terms and conditions ("Terms of use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere Use of the Website, You shall be contracting with Herbal Aid and these terms and conditions including the policies constitute Your binding obligations, with Herbal Aid.


When You Use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this User Agreement and shall be considered as part and parcel of this User Agreement.



By agreeing to these Terms of use, You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and You have given Us Your consent to allow any of Your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may You, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of Your Services.



If You use the website, You are responsible for maintaining the confidentiality of Your Display Name and Password and You shall be responsible for all activities that occur under Your Display Name and Password. Provide true, accurate, current and complete information about yourself as prompted by Herbal Aid registration form or provided by You as Guest User (such information being the "Registration Data"). Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of Your membership on the Website and refuse to provide You with access to the Website.



We reserve the right to refuse any order You place with Us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that Use the same billing and/or shipping address. In the event that We make a change to or cancel an order, We may attempt to notify You by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that We can complete Your transactions and contact You as needed.

You agree, understand and confirm that the credit card details provided by You for availing of services on herbalaid.co.uk will be correct and accurate and You shall not Use the credit card which is not lawfully owned by You, i.e. in a credit card transaction, You must Use Your own credit card. herbalaid.co.uk will not be liable for any credit card fraud. The liability for Use of a card fraudulently will be on You and the on Us to 'prove otherwise' shall be exclusively on You.



herbalaid.co.uk grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that You do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. Any unauthorized Use by You shall terminate the permission or license granted to You by herbalaid.co.uk





Please refer to Payment Policy: http://www.herbalaid.co.uk/sanda-oil/2-privacy-policy


Please refer to Payment Policy: http://www.herbalaid.co.uk/sanda-oil/5-payment-policy


Please refer to Shipping Policy: http://www.herbalaid.co.uk/sanda-oil/3-shipping-policy


Please refer to Cancel & Return Policy: http://www.herbalaid.co.uk/sanda-oil/4-cancellation-return


Private communication, including email correspondence, is not regulated by Herbal Aid. Herbal Aid encourages its Users to be professional, courteous and respectful when communicating by email.



Despite our best efforts, a small number of the many hundreds of items in our catalogue are mispriced. However, We verify prices as part of our dispatch procedures. If an item's correct price is lower than our stated price, We charge the lower amount and send you the item. If a product's correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.

We strive to provide you with the best prices possible on products you buy at herbalaid.co.uk, however Prices and availability and shipping are subject to change without notice.



Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be correct



We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. Any reliance on the material on this site is at your own risk.


Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related Website is inaccurate at any time without prior notice (including after You have submitted Your order).


We reserve the right to modify the contents of this site at any time, We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law.



If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.


We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of use.


You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.



To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, herbalaid.co.uk reserves the right to cancel all past, pending and future orders without any liability.

The customer may be considered fraudulent if any of the following scenarios are met:

  •          Customer doesn't reply to the payment verification mail sent by herbalaid.co.uk
  •          Customer fails to produce adequate documents during the payment details verification
  •          Misuse of another customer's phone/email/credit card
  •          Overuse of a voucher code
  •          Use of a special voucher not tagged to the email ID Used.
  •          Customer returns the wrong product
  •          Customer is involved in the snatch and run for any order


herbalaid.co.uk reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. herbalaid.co.uk reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these terms and condition



When You use the Site or send emails to herbalaid.co.uk, You are communicating with herbalaid.co.uk electronically. You consent to receive communications from herbalaid.co.uk electronically. herbalaid.co.uk will communicate with You by email, SMS or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that We provide to You electronically satisfy any legal requirement that such communications be in writing.



The Site may provide Users with the ability to send email messages to other Users and non-Users and to post messages on the Site. herbalaid.co.uk is under no obligation to review any messages; information or content ("Postings") posted on the Site by Users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, herbalaid.co.uk may from time to time monitor the Postings on the Site and may decline to accept and/or remove any email or Postings. You understand and agree not to Use any functionality provided by the Site to post content or initiate communications that contain: (i) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law. (ii) Advertisements or solicitations of any kind. (iii) Impersonate others or provide any kind of false information. (iv) Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references. (v) Messages by non-spokesperson employees of herbalaid.co.uk purporting to speak on behalf of herbalaid.co.uk or containing confidential information or expressing opinions concerning herbalaid.co.uk.(vi) Messages that offer unauthorized downloads of any copyrighted or private information. (vii) Multiple messages placed within individual folders by the same User restating the same point. (viii) Chain letters of any kind. (ix) Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message. This prohibition includes but is not limited to a) Using herbalaid.co.uk invitations to send messages to people who don’t know You or who are unlikely to recognize You as a known contact; b) Using herbalaid.co.uk to connect to people who don’t know You and then sending unsolicited promotional messages to those direct connections without their permission; and c) Sending messages to distribution lists, newsgroup aliases, or group aliases.



All the contents of herbalaid.co.uk are only for general information or use. No advice or information, whether oral or written, which You obtain from Us shall create any warranty not expressly made herein. The information and services included in or available may include inaccuracies or typographical errors. Information put up on the site is meant only for non-academic study purpose. herbalaid.co.uk does not make claims of authentic information, as the origin of Ayurveda is largely unknown. Information on herbalaid.co.uk is an assortment of data collected by herbalaid.co.uk experts or product companies. Efforts will be made to correct errors brought to our notice.


The information, services, products and materials contained in herbalaid.co.uk are provided on an "as is" basis without warranty of any kind. We hereby disclaim all warranties and conditions with regard to the service, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

If You have suspect that you have a medical problem, promptly contact Your health care provider. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the Use of the service will be accurate or reliable. You agree that from time to time We may remove the service for indefinite periods of time or cancel the service at any time, without notice to You.


You expressly agree that Your use of, or inability to use, the service is at Your sole risk. The service and all products and services delivered to You through the service are (except as expressly stated by Us) provided 'as is' and 'as available' for Your Use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions.


In no case shall Herbal Aid, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from Your Use of any of the service or any products procured using the service, or for any other claim related in any way to Your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the Use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.



If You believe that Your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, You may notify Us by providing our legal representative the following information:

  •          An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
  •          A description of the copyrighted work that You claim has been infringed, including the URL (i.e., Web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
  •          Identification of the URL or other specific location on the Site where the material that You claim is infringing is located on our site.
  •          Your address, telephone number and email address.
  •          A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  •          A statement by You, made under penalty of perjury, that the above information in Your Notice is accurate and that You are the copyright owner or authorized to act on the copyright owners behalf


The trademarks, logos and service marks ("Marks") displayed on the Site are the property of herbalaid.co.uk and other respective persons. Users are prohibited from using any Marks for any purpose including, but not limited to Use as metatags on other pages or sites on the World Wide Web without the written permission of herbalaid.co.uk or such third party which may own the Marks. All information and content including any software programs available on or through the Site ("Content") is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or Using any Content available on or through the Site for commercial or public purposes.



The failure of Us to exercise or enforce any right or provision of these Terms of use shall not constitute a waiver of such right or provision.

These Terms of use and any policies or operating rules posted by Us on this site or in respect to the service constitutes the entire agreement and understanding between You and Us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between You and Us (including, but not limited to, any prior versions of the Terms of use). Any ambiguities in the interpretation of these Terms of use shall not be construed against the drafting party.



You can review the most current version of the Terms of use at any time on this page.

We reserve the right to update, change or replace any part of these Terms of use and related policies at any time without any prior written notice to you. It is your responsibility to check this page periodically for changes. Your continued Use of or access to the Website following the posting of any changes constitutes acceptance of those changes.



If you have any questions about thisTerms of use, the practices of this site, or your dealings with this site, please contact us at:

Herbal Aid Limited

Herbal Aid Health Center, 10 Park Avenue Southall UB1 3AQ Middlesex UK

Call: 020 8843 0330

Email Id: mail@herbalaid.co.uk.